OLB-7004 v1

Wu, Y. L., Shao, B., Newman, A., & Schwarz, G. (2021). Crisis leadership: A review and future research agenda. The Leadership Quarterly, 32(6), 1-9. https://go.openathens.net/redirector/nu.edu?url=https%3A%2F%2Fwww.sciencedirect.com%2Fscience%2Farticle%2Fpii%2FS1048984321000230

The article synthesizes theoretical insights and empirical findings in crisis leadership.

Saputra, F., & Mahaputra, M. R. (2022). Effect of job satisfaction, employee loyalty and employee commitment on leadership style (human resource literature study). Dinasti International Journal of Management Science, 3(4), 762-772.

The article analyzes employee commitment through leadership to gain a deeper understanding of organizational culture.

Aali, S. I. (2020). The role of organizational leadership in customer loyalty through managing conflict between employees and customers. International Journal of Organizational Leadership, 8(3),1-16. https://www.proquest.com/scholarly-journals/role-organizational-leadership-customer-loyalty/docview/2567770290/se-2?accountid=25320

The article revealed that organizational leadership by managing conflict between employees and customers can improve the quality of the customer-company relationship and lead to customer loyalty.

Yang Cheng, & Fisk, A. (2022). Toward a contingency theory of relating management: Exploring organization-public relationships (OPRs) in conflicts. Negotiation & Conflict Management Research, 15(1), 32–51.
https://search.ebscohost.com/login.aspx?direct=true&AuthType=sso&db=bth&AN=158530263&site=eds-live&scope=site&custid=natuniv

This article presents a theoretical rationale for the contingency theory of relating management.

Gradinaru, C., Toma, S., Catana, S., & Andrisán, G. (2020). A view on Transformational leadership: The case of Jeff Bezos. Manager, (31), 93-100. 
https://www.proquest.com/scholarly-journals/view-on-transformational-leadership-case-jeff/docview/2511381485/se-2?accountid=25320

The aim of the article is to highlight the importance of leadership for organization success in today’s business environment.