McGuire, A. (2019). Why Product-Centric Quality Improves CAPA Processes: Having an effective corrective and preventive action (CAPA) process ensures timely resolution of issues. Quality, 58(6), 36–38. Read the article.
Sherwood, G., & Barnsteiner, J. (2017). Quality and Safety in Nursing:
A Competency Approach to Improving Outcomes (2nd ed.). Wiley-Blackwell. Read section 2.7 (pp. 131-152).
Sherwood, G., & Barnsteiner, J. (Eds.). (2017). Quality and safety in nursing: A competency approach to improving outcomes. John Wiley & Sons, Incorporated. Read Chapter 8.