Bergfeld, A., Plagmann, C., & Lutz, E. (2021). Know your counterparts: The importance of wording for stakeholder communication in social franchise enterprises. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations: Official Journal of the International Society for Third-Sector Research, 32(1), 104–119. https://doi.org/10.1007/s11266-020-00289-4. A review of the challenges and considerations in engaging with stakeholders and maintaining enough separation to operate a business successfully.
Montgomery, A. W., & Robertson, J. L. (2022). Why firms hide their light: Brownwash, silence, and bifurcated stakeholder communication. Academy of Management Annual Meeting Proceedings, 2022(1), 1–6. https://doi.org/10.5465/ambpp.2022.26. With increasing and contradictory competing stakeholder wants and needs some companies are seeking to diminish accomplishments and limit stakeholder communication.
Grocholski, G. (2018). A clear picture: Better explaining internal audit’s role to stakeholders is vital to its success. Internal Auditor, 75(5), 58–63. Sharing news, especially bad news, can be very challenging. This article provides insight into how managing the message and pattern of communication with stakeholders is critical to organizational success.
Communication Isn’t helping. Why? What communicators can do—and what they must. (2021). Vital Speeches International, 13(11), 264–267. A review of the elements and mindset needed for effective communication. Engaging with your investors
McNabb, B., Charan, R., & Carey, D. (2021). Engaging with your investors. Harvard Business Review, 99(4), 114–122. A review of the need for frequent and clear communication with your investors as stakeholders.
Morris, A. A. (2013, December 1). Strong message, stronger messengers: how you handle stakeholder communication during a crisis can make or break your brand. Communication World, 30(9), 19. A critical and brief look at how to communicate with stakeholders when challenges occur.
