CRS500 v1

Thompson, L., Nadler, J., & Lount Jr, R. B. (2006). Judgmental biases in conflict resolution and how to overcome them. The handbook of conflict resolution: Theory and practice, 243-267.
In this chapter, they argue that identifying and challenging negotiator biases can do much to effectively resolve dispute and conflict of interest.

Tu, Y.-T., Lin, C.-Y., Moslehpour, M., & Qiu, R. (2021). An Intercultural Comparison of Negotiation Styles between Taiwan and the United States. Academy of Strategic Management Journal, 20(6S), 1–17. https://www.abacademies.org/articles/an-intercultural-comparison-of-negotiation-styles-between-taiwan-and-the-united-states-11975.html
By means of a thorough examination of the different styles of negotiation between Taiwan and the US, the research herein identifies the effects of culture on negotiations. The approach uses Casse and Deols’ model, which considers styles of negotiation and degrees of individualism to be the dependent and independent variables.

Westmass, L., (2022). Conflict management: Perspective for Canadian workplace. Pressbooks. https://ecampusontario.pressbooks.pub/conflictmanagement/
This book examines the nature of conflict in the workplace - its sources, costs and management, as well as workplace conflict management with respect to group interactions, organizational culture, and provincial/federal legislation.