SCM435 v2

Mecalux. (n.d.). 5 reverse logistics examples for successful returns management. https://www.interlakemecalux.com/blog/reverse-logistics-examples

• The article by Mecalux covers several reverse logistics examples for successful returns management. This article will be helpful in identifying companies that have well-established reverse logistics processes.

Jenkins, A. (2021, January 14). A guide to reverse logistics: How it works, types and strategies. Oracle NetSuite. https://www.netsuite.com/portal/resource/articles/inventory-management/reverse-logistics.shtml

• The article by Jenkins offers a guide to reverse logistics. It covers the following topics: the reverse logistics process, reverse logistics supply chain, when reverse logistics is used, reverse vs. traditional logistics, forward and reverse logistics processes, and steps to ensure a good reverse logistics process.

Team, S. (2022, April 12). 15 things you need to know about reverse logistics. Sifted. https://sifted.com/resources/15-things-you-need-to-know-about-reverse-logistics/

• An informative article that covers 15 important considerations regarding reverse logistics.

ClickPost. (2023, Jan 4). Everything about eCommerce reverse logistics. https://www.clickpost.ai/blog/reverse-logistics-in-ecommerce

• The article above discusses how eCommerce reverse logistics works.

Logistics, iThink. (2018, November 15). A complete guide on e-commerce reverse logistics. IThink Logistics | Blogs. https://ithinklogistics.com/blog/a-complete-guide-on-e-commerce-reverse-logistics/

• The article above provides a detailed guide on reverse logistics in eCommerce.

SupplyChain247.com. (n.d.). Reverse logistics - Supply chain 24/7 topic. https://www.supplychain247.com/topic/tag/Reverse_Logistics

• The site above offers numerous supporting articles on reverse logistics.

Bhasin, H. (2019, September 12). Reverse logistics: Meaning, and examples of reverse logistics. Marketing91. https://www.marketing91.com/reverse-logistics/

• Bhasin provides a great background on reverse logistics with several supporting examples.

Rebelo, M. (2023, March 9). 9 best small business CRMs | Zapier. Zapier.com. https://zapier.com/blog/best-crms-for-small-business/

• Robelo provides a good starting point to explore potential CRM software that a business can leverage. Continue to explore others based on your company.