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ABA634 Supervision and Management

Module 4 Required Resources

Textbook

Reid, D. H., Parsons, M. B., & Green, C. W. (2021). The supervisor's guidebook: Evidence-based strategies for promoting work quality and enjoyment among human service staff (Vol. 4). Habilitative Management Consultants, Inc. ISBN: 0964556251. 

  • Chapter 9: Promoting Staff Enjoyment: Making Disliked Work Tasks More Enjoyable to Perform 

This chapter focuses on strategies supervisors can use to make less appealing tasks more enjoyable for staff members, ultimately improving morale and productivity. Techniques such as reframing tasks, providing positive reinforcement, and introducing team-based incentives are discussed. This reading is important for understanding how to maintain staff satisfaction and prevent burnout in human service settings. 

Daniels, A. & Bailey J.(2014). Performance management (5th ed.). Aubrey Daniels International. ISBN-13: 978-0-937100-25-7. 

  • Chapter 18: Shaping, Chaining, and Goal Setting: Three Methods of Producing Complex Behaviors 

This chapter explores methods to develop complex skills in employees using behavioral principles. By breaking tasks into smaller components, providing incremental reinforcement, and setting clear, achievable goals, supervisors can effectively build competencies. These methods are foundational for behavior analysts working in organizational settings. 

  • Chapter 19: Punishers and Penalties: Effects and Side Effects 

This chapter examines the application of punishment and penalties, detailing their immediate effects and long-term side effects such as decreased morale or avoidance behavior. The chapter emphasizes the importance of using these tools judiciously and pairing them with positive reinforcement to achieve sustainable behavior change. 

  • Chapter 20: Three Ways to Decrease Unwanted Behavior:  

This chapter outlines evidence-based approaches to reducing undesirable workplace behaviors, including extinction, differential reinforcement, and non-contingent reinforcement. The focus is on practical applications that minimize disruptions and maintain a positive organizational culture.