Organization Development and Change
Cummings, T. G., & Worley, C. G. (2025). Organization development and change. (12th ed.) Cengage.
○ Chapter 9: Employee Involvement and Employee Engagement - This chapter discussed employee involvement and engagement interventions, which shift decision-making downward and foster stronger emotional, cognitive, and behavioral connections to the organization. These interventions enhance employee responsiveness, flexibility, performance, commitment, and overall satisfaction.
○ Chapter 10: Work Design - This chapter focuses on work design, which involves structuring jobs and work groups to enhance both productivity and employee satisfaction. It explores four main approaches—engineering, reengineering, job enrichment, and sociotechnical systems—within a contingency framework that aligns each method with specific technical and personal conditions for optimal outcomes.
