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EDD800: Introduction to Innovation in Educational Enterprises: Cultural Proficiency and Problems of Practice

Resources for identifying evidence-based resources related to Cultural Proficiency and Problems of Practice.

Course Assignment

Welcome to the NU Library course guide for EDD 800 - Introduction to Innovation in Educational Enterprises. This guide is designed to help students find evidence-based resources  on cultural proficiency and problems of practice.

While this guide will provide you with support to complete the research aspects of your assignment, please address all questions regarding content, formatting, and grading to your instructor.

For more information and library resources see the SCOE: Ed.D. Library Resources.

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Cultural Proficiency

Cultural Communication and Understanding

View the following articles on culture within our communities and disciplines:

Definition of Intercultural competency:

Intercultural competence, comprised of specific knowledge, skills, and attitudes, is broadly defined as effective and appropriate behavior and communication across human differences.

See: Intercultural competence. In M. Amey & M. David (Eds.), The SAGE Encyclopedia of Higher Education. 

Definition of Cultural Humility:

"Cultural humility is the “ability to maintain an interpersonal stance that is otheroriented (or open to the other) in relation to aspects of cultural identity that are most important to the client” (p. 149). Teaching Concepts of Diversity, Inclusion, Cultural Competence, and Cultural Humility through Learning Experiences in Healthcare Curricula

Definition of Cultural Pluralism:

"Cultural pluralism is a sociological concept that refers to the dual enterprise of acceptance and mobility within the mainstream, majority culture while preserving the minority cultural heritage."

See: Pluralism, cultural. (2013). In C. Reynolds, K. Vannest, & E. Fletcher-Janzen (Eds.), Encyclopedia of Special Education: A Reference for the Education of Children, Adolescents, and Adults with Disabilities and Other Exceptional Individuals. 

View the table below for the difference between cultural competence and cultural humility:

Cultural Competence

Cultural Humility


To build an understanding of minority cultures to better and more appropriately provide services.

To encourage personal reflection and growth around culture in order to increase service providers' awaerness.


  • Knowledge.

  • Training.

  • Introspection.

  • Co-learning.


  • Enforces the idea that there can be 'competence' in a culture other than one's own.

  • Supports the myth that cultures are monolithic.

  • Based upon academic knowledge rather than lived experience. Believes professionals can be "certified" in culture.

  • Challenging for professionals to grasp the idea of learning with and from clients.

  • No end result, which those in academia and medical fields can struggle with.


  • Allows for people to strive to obtain a goal.

  • Promotes skill building.

  • Encourages lifelong learning with no end goal but rather an appreciation of the journey of growth and understanding.

  • Puts professionals and clients in a mutually beneficial relationship and attempts to diminish damaging power dynamics.

Problem of Practice

Explore problem-based research and its impact on organizations and innovation.

Also consider: "Theory and Practice" and "Communities of Practice" as well as "Evidence-based Practice.

Select E-Books

Below are select e-books on the Culture of Inquiry:

Concept Chart

Try adding additional terms to the starter searches on the previous tab to find articles that will more closely fit your needs.


Related Terms


  • cultural pluralism, cultural influence, cultural differences, cultural awareness, cultural competence, cultural diversity, cross-cultural, intercultural, multicultural*, bicultural, second language


  • interpersonal communication, intercultural communication, communicative competence, communication skillsbarriers 


  • ethnicity, ethnic, race, Asian, Hispanic, Mexican American,  [specific ethnic group}
  • gender, LGBT, male, female, man, women, boy, girl
  • age, adult, adolesc*, teen*, young adult, old age. geriatric
  • patient, nurse, physician, employee, personnel, manager, teacher, administrat*, principal
  • intergenerational relations (millennial OR generation X OR generation Y OR baby boom generation)


  • attitude, satisfaction, motivation, perceptions, opinions, thoughts, feelings, beliefs
  • action research, case study, ethnology, qualitative, quantitative, experimental, quasi-experimental 


  • health, medic*, nursing, business, non-profit, municipal, industry, technology, education, engineering