SCoE: Student Services in Higher Education

See a list of books on educational research in our Sage Knowledge database.

See a list of recommended resources, by methodology or design.

The purpose of this multiple case study was to explore how community college administrators may be instrumental in facilitating or improving a collaborative relationship between the academic affairs and student services professionals, with the intent of improving student engagement. Author: Terri Armstrong, Northcentral University.

The purpose of the study is to determine the academic issues that cause student-athletes to have low success and retention rates for degree completion. Author: Andrew John Rupley, Northcentral University.

The purpose of the study was to examine perceptions of service quality of nonacademic services and satisfaction among international students at universities in Indiana and Michigan. Author:Mordekai Ochieng Ongo, Andrews University.

The purpose of this qualitative, multiple case study was to illuminate the prevalence and configurations of peer mentoring programs at Central California Community Colleges with emphasis on how the programs impacted student retention. Author: Lenis Colton Brown, Northcentral University.

This study investigated Maryland’s coordinated student services team members’ perceptions of factors that impede or limit the effectiveness of the provision of student support services. Author: Michelle E. Daley, Morgan State University.

The purpose of this action research was to study the impact of managers’ roles in improving employee engagement through professional development programs and customized action plans among Merced College Student Services employees. Author: Chris Vitelli, Arizona State University.

The purpose of this study was to allow first generation minority students their own voice in identifying strengths and weaknesses of the support services available to first generation students. Author: Sabrina Chambers, Northcentral University.

The purpose of this study was to examine how student services offered at higher education institutions impact active duty naval officer spouses’ ability to complete their educational goals during periods of deployment versus nondeployment. Author: Janine Smith, Regent University.

The purpose of this qualitative narrative inquiry study was to document the stories of these veteran students transition to University and their perceptions and experiences with student services provided at one private faith-based Alaskan University. Author: Beth Durbin, Northcentral University.

The purpose of this study was to explore the student experience, in a One Stop Center at a public comprehensive community college located in the Mid-Atlantic region. Author: Debora Rivera, Rowan University.