NU SpringShare Playbook
Best practices and guidance for creating and maintaining LibApps and guides at NU. Created by cross-functional resource centers.
Introduction to LibApps
The NU Library and Resource Centers use the SpringShare LibApps products. This section will provide detailed policies and procedures for the following applications:
- LibAnswers - Build a knowledge base & FAQs, enable students to submit a question via email, SMS ticketing.
- LibCal - Manage Library Hours, Online Event Signups, Room & Equipment Bookings,
- LibGuides - Curate and showcase library resources. Create guides, build websites, A-Z lists, or a staff intranet.
- LibWizard - Build interactive tutorials and test users' research skills with quizzes & assessments modules.
- LibChat - Live chat with students, tied to LibAnswers and ticketing.
- LibInsight - Tool to gather & analyze all library statistics.
Start Here
- LibApps Basic Training NCUTable of Contents:
00:00 - Introduction
01:02 - LibGuides Shortcuts
01:09 - Create Guide
02:04 - Start Fresh
03:53 - Create from template guide
07:29 - Edit an existing guide
09:25 - Assets
09:49 - Link Checker
11:33 - Assets Cont.
12:47 - Getting to NCUOne from Library
14:45 - Widgets
17:06 - Toolbar - Content and Tools
17:26 - Image Manager
20:51 - Stats
27:38 - Admin
30:18 - Metadata URLs
30:32 - Subjects - Limited
Springshare Support & Training
Springshare has some really great training resources including live and recorded webinars, guides, FAQs, SpringyU self guided learning, and the ability to submit a support ticket. These can be accessed from the black support tab in the LibApps backend, or by going to the link below.
- Last Updated: Sep 14, 2023 8:45 AM
- URL: https://resources.nu.edu/libapps-guidelines
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