Hughes, S. (2019). How could a 3-step coaching model help executives handle workplace conflict? International Journal of Evidence Based Coaching & Mentoring, 17(13), 16–31. This article focuses on a 3-step model to help executives develop self-awareness, other-awareness, conflict communication skills, and emotional management skills, which were necessary to manage conflict effectively.
McLarnon, M. J. W., O’Neill, T. A., Taras, V., Law, D., Donia, M. B. L., & Steel, P. (2019). Global virtual team communication, coordination, and performance across three peer feedback strategies. Canadian Journal of Behavioural Science / Revue Canadienne Des Sciences Du Comportement, 51(4), 207–218. This article discusses how global virtual teams (GVTs) are faced with numerous communication and coordination difficulties and examined whether peer feedback, implemented via a quasi-experiment, strengthened linkages between GVT communication, coordination, and performance.
Zakaria, N., & Mohd Yusof, S. A. (2020). Crossing cultural boundaries using the internet: Toward building a model of swift trust formation in global virtual teams. Journal of International Management, 26(1). This study employs a qualitative research method to advance understanding of the process of swift trust formation in global virtual teams.