Conversational Receptiveness: Improving Engagement with Opposing ViewsYeomans, M., Minson, J., Collins, H., Chen, F., & Gino, F. (2020, September). Conversational receptiveness: Improving engagement with opposing views. Organizational Behavior and Human Decision Processes, 160, 131–148.
This reading examines conversational receptiveness – the use of language to communicate one’s willingness to thoughtfully engage with opposing views.