Article: Cluster analysis based on McKinsey 7s framework in improving university servicesJollyta, D., Oktarina, D., Astri, R., Kadim, L. A. N., & Dasriani, N. G. A. (2021). Cluster analysis based on McKinsey 7s framework in improving university services. Journal of Artificial Intelligence and Engineering Applications (JAIEA), 1(1), 1-8.