COM600

Ashman, M., & Cruthers, A. Unit 3: The Principals of Social, Cultural and Employment Communication (Chapters 7 and 8). In Advanced Professional Communication: A Principled Approach to Workplace Writing. https://ecampusontario.pressbooks.pub/llsadvcomm/part/3-principals-of-social-cultural-employment-communication/

• Chapter 7 Introduction to Social Media Communication and Professional Environments explores the evolution of digital media, highlighting its personal and social nature, while also emphasizing its role in modern professional communication, including netiquette standards for professional social media use. It provides essential insights into the dynamic landscape of online interactions and its significance for both personal and business contexts.
• Chapter 8 Introduction to Employment Communication introduces vital skills for successful career development, including assessing personal strengths and setting professional goals, researching job markets, crafting compelling cover letters and resumes, and mastering effective job interview techniques. This chapter equips you with essential tools to excel in employment communication, ensuring you stand out in the competitive job market.

Ashman, M., & Cruthers, A. Unit 5: The Principles of Management Communication (Chapter 15, 16, and 17). In Advanced Professional Communication: A Principled Approach to Workplace Writing. https://ecampusontario.pressbooks.pub/llsadvcomm/part/unit-5-the-principles-of-management-communication/

• Chapter 15 guides you to tailor your communication for various business stakeholders. It covers intercultural competence, effective Q&A handling, and impactful presentation strategies, enhancing your ability to succeed in diverse professional interactions.
• Chapter 16 delves into the dynamics of small groups, focusing on communication, development stages, cohesion, and conflict management. It explores how effective communication, mutual understanding, and managed conflicts contribute to group success, while also discussing the stages of group formation, cohesion's impact on productivity, and strategies for handling conflicts in group settings.
• Chapter 17 revolves around leadership by examining different viewpoints on its emergence. It also explores the dynamics of group roles and behaviors, as well as the intricate processes of group problem-solving and decision-making.

Meyer, E. (2014). Chapter 4: Leadership, Hierarchy and Power. In The Culture Map: Breaking Through the Invisible Boundaries of Global Business. Public Affairs. https://ebookcentral.proquest.com/lib/nu/reader.action?docID=1634787&ppg=124

• This chapter explores the intricate connections between leadership, hierarchy, and power in the context of global business, shedding light on the often unseen cultural nuances that influence effective leadership and collaboration across international boundaries. This chapter offers insights essential for navigating diverse business environments successfully.

Meyer, E. (2014). Chapter 5: Who Decides, and How? In The Culture Map: Breaking Through the Invisible Boundaries of Global Business. Public Affairs. https://ebookcentral.proquest.com/lib/nu/reader.action?docID=1634787&ppg=152

• This chapter delves into the intricate dynamics of decision-making processes across cultures in the realm of global business. It unveils the subtle yet significant cultural factors that shape how decisions are reached and executed, providing invaluable insights for effective cross-cultural collaboration and leadership.

Meyer, E. (2014). Chapter 6: Two Types of Trust and How They Grow. In The Culture Map: Breaking Through the Invisible Boundaries of Global Business. Public Affairs. https://ebookcentral.proquest.com/lib/nu/reader.action?docID=1634787&ppg=172

• This chapter uncovers the dual dimensions of trust—personal and institutional—and their development within diverse cultural contexts of global business. It provides indispensable insights into the intricacies of trust-building, vital for establishing successful cross-cultural collaborations and partnerships.

Meyer, E. (2014). Chapter 8: Scheduling and Cross Cultural Perceptions of Time. In The Culture Map: Breaking Through the Invisible Boundaries of Global Business. Public Affairs. https://ebookcentral.proquest.com/lib/nu/reader.action?docID=1634787&ppg=228

• This chapter explores the fascinating realm of scheduling and the diverse cultural perspectives on time. It offers invaluable insights that are essential for understanding and effectively managing time-related differences in global business interactions, ensuring successful cross-cultural communication and collaboration.

Dudley, D. (2010). Leading With Lollipops. TEDxToronto. https://www.youtube.com/watch?v=hVCBrkrFrBE

• Drew Dudley’s talk on Lollipop Leadership reveals how everyday actions can profoundly impact others, reshaping your understanding of leadership. It inspires you to recognize the significance of small gestures and interactions, empowering you to make a positive difference in people's lives and fostering a stronger sense of community.