Iachini, A.L., Hock, R.M., Thomas, M., & Clone, S. (2015). Exploring the youth and parent perspective on practitioner behaviors that promote treatment engagement. Journal of Family Social Work, 18, 57-73 Engagement is the first step in the GIM. This article discusses the client perspective on what we, as social workers, can do to promote a strong connection with our clients.
Sinai-Glazer, H. (2020). The essentials of the helping relationship between social workers and clients. Social Work, 65(3), 245-256. Research demonstrates that a variety of factors impact the quality of the relationship between social workers and clients. This piece focuses on some essential relationship factors.
Videos
Introduction and Limits to Confidentiality
Allison, K., & Nightbird, M. (2020). Introduction and limits to confidentiality [Video]. YouTube. https://youtu.be/Zj4mN1hOgFA
First, watch the video without looking at the interview transcript, paying attention to the skills used by the counselor. Watch the video a second time, reading the transcript along with it. Notice the annotations in the transcript and see if you can see the skills identified in the transcript being carried out in the video.
Allison, K., & Nightbird, M. (2020). Introduction and limits to confidentiality [Interview Transcript]. YouTube. https://youtu.be/Zj4mN1hOgFA.
Attending, Paraphrasing, and Summarizing
Allison, K., & Nightbird, M. (2020). Attending, paraphrasing, and summarizing [Video]. YouTube. https://youtu.be/JGMGXtfAX7U
First, watch the video without looking at the interview transcript, paying attention to the skills used by the counselor. Watch the video a second time, reading the transcript along with it. Notice the annotations in the transcript and see if you can see the skills identified in the transcript being carried out in the video.
Allison, K., & Nightbird, M. (2020). Attending, paraphrasing, and summarizing [Interview Transcript]. YouTube https://youtu.be/JGMGXtfAX7U.
Intake and Assessment Role Play: Part 1- Referral and Presenting Problem
Grande, T. (2016, February 24). Intake and assessment role play: Part 1- Referral and presenting problem [Video]. YouTube. https://youtu.be/OPCYGqzf7Us?si=vy25Io6TKVDfc4eL
This video shows one way that a helping professional does an intake and begins a client assessment.
Cooper, M. (Academics). (2015). Active listening [Video]. SAGE Knowledge. https://dx.doi.org/10.4135/9781473928411
Observe the interviewer in each of these Cooper videos demonstrating the various microskills while considering how you might employ those skills in interviews with your volunteer client and later in professional practice.
Ivey, A.E., Ivey, M.B., & Zalaquett, C.P. (2010). Five stage interview checklist [Handout]. The five-stage interview process is a tool for structuring interview sessions with clients. It is invaluable for the assignments in this course and for later interactions with actual clients.
National University. (2024). National University BSW Program Informed Consent for Biopsychosocial-Spiritual Assessment. National University. In keeping with ethical practice in social work, your volunteer client must sign this form that you will submit with your first recorded interview.
Because this course relies so heavily on recorded assignments, it is essential that you understand how to use Kaltura, the recording application built into NCUOne. If you do not already know how to use it- or if you run into questions about it as you work on assignments for this course- reading this guide will provide important information.
