Organization Development and Change
Cummings, T. G., & Worley, C. G. (2025). Organization development and change. (12th ed.) Cengage.
Chapter 1: General Introduction to Organization Development
This chapter introduces organization development (OD) as a planned change process that applies social science knowledge to enhance organizational effectiveness. OD practitioners help organizations, managers and staff specialists build effective relationships to achieve organizational goals, particularly in times of rapid change. The chapter also explores OD's history, its diverse roots, and the evolving values guiding current practices, noting the challenges and ethical dilemmas that arise in this field.