A Framework to evaluate the Interoperability of Information Systems-Measuring the Maturity of the Business Process AlignmentLiu, L., Li, W., Aljohani, N. R., Lytras, M. D., Hassan, S., & Nawaz, R. (2020). A framework to evaluate the interoperability of information systems – Measuring the maturity of the business process alignment. International Journal of Information Management, 54.
This article discusses the process for assessing alignment between business processes using a case study that compares various departments having business processes that are shared.