Rockman, K. W., Langfred, C. W., & Cronin, M. (2021) Negotiation: Moving from conflict to agreement. Sage Publications, Inc. https://search.ebscohost.com/login.aspx?direct=true&AuthType=sso&db=nlebk&AN=3361505&site=ehost-live&custid=natuniv
This reading gives real world examples of conflict and the implementation of negotiation skills.
Schweinsberg, M., Thau, S., & Pillutla, M. M. (2022). Negotiation impasses: Types, causes, and resolutions Journal of Management, 48(1), 49-76. https://doi.org/10.1177/01492063211021657
Westmaas. L. (2022). Conflict management: Perspectives for the Canadian workplace. FanshaweOpen. https://ecampusontario.pressbooks.pub/conflictmanagement/
This text is a resource for overviews of all course subject matter.
