The healthcare quality book: Vision strategies and tools (3rd ed.)The healthcare quality book: Vision strategies and tools Maulik S. Joshi, Elizabeth R. Ransom, David B. Nash, & Scott B. Ransom. (2014). The healthcare quality book: Vision strategies and tools (3rd ed.). Health Administration Press.
Read Chapter 5: Data Collection (Required).
Read Chapter 10: Dashboards and scorecards: tools for creating alignment (Supplemental Reading).
