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CJ-7101: Management Issues in Justice Agencies

Week 4 Resources

Administration and Management in Criminal Justice: A Service Quality Approach

Allen, J.M., & Sawhney, R. (2019). Administration and management in criminal justice: A service quality approach (3rd ed.). Sage Publications.

Read Chapter 6.

This chapter explains the four content /need theories of motivation and four process theories of motivation. It also explains how individuals can be enhanced through motivation.

Access your Redshelf book in the Getting Started module of the course or click on Bookshelf in the top navigation bar of the course.