INL-5020 V1

Ferdman, B. M., Prime, J., & Riggio, R. (2021). Inclusive leadership transforming diverse lives, workplaces, and societies. New York London Routledge. https://www.taylorfrancis.com/books/edit/10.4324/9780429449673/inclusive-leadership-bernardo-ferdman-jeanine-prime-ronald-riggio
Read Chapter 1: The Fulcrum of Inclusion. This book chapter defines the concepts of diversity, inclusion, and equity, posits a framework to better understand the practices of inclusive leadership, and concludes with a list of behaviors for inclusive leaders and participants.

HEIFETZ, R. A., & HEIFETZ, R. A. (1998). Leadership without easy answers. Harvard University Press.
Read Chapter 1: Values in Leadership. This book chapter explores the values that underlie notions of leadership and proposes a prescriptive concept of leadership, a practice with goals to transform individuals and organizations.

Jia, M., & Cheng, J. (2021). Emotional Experiences in the Workplace: Biological Sex, Supervisor Nonverbal Behaviors, and Subordinate Susceptibility to Emotional Contagion. Psychological Reports, 124(4), 1687–1714. https://doi.org/10.1177/0033294120940552
This scholarly paper explores the impact of non-verbal behavior on relationships between people in a workplace.

Kotter, J. P. (2001). What Leaders Really Do. Harvard Business Review, 79(11), 85–97.
This seminal paper discusses the differences between leadership and management, underscoring the importance of the leader’s responsibility to prepare the organization for a dynamic world.

Yang, C.-L. (2021). Understanding and Reducing Perception Gaps with Mediated Social Cues when Building Workplace Relationships through CMC. Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social Computing, 303–306. https://doi.org/10.1145/3462204.3481800
This scholarly paper considers the impact of remote work environments on relationship-building and effective interactions between coworkers.

Younger, H. (2022, February 1). Hear Me Out: Listening contributes to inclusive work cultures. TD Magazine, 76(2), 50.
This article underscores the importance of active listening to build relationships with people in contemporary workplaces.

Zajac, L. (2018). The Necessary Evolution of Diversity & Inclusion: The Three “Rs” (Recognition, Relationships and Respect for All) Critical to Building a Truly Inclusive Workplace. International In-House Counsel Journal, 11(45), 1–8.
This paper underscores the need to go beyond anti-bias training to align with the values of the modern workplace.

Success To Significance: Tough Lessons In Authentic Leadership. Films On Demand. Accessed May 28, 2022. https://fod.infobase.com/PortalPlaylists.aspx?wID=102577&contentID=xHJC3Qo_GKk&channel=Forbes&chnID=20
A corporate leader discusses what she learned when overcoming the difficult challenge of revealing her authentic self.

Kaltura. (n.d.) Kaltura Capture - Recording Options.
This webpage provides additional information on how to use Kaltura for audio recordings.

Varma, V., and Yamashita, K. (2020, January 9). Case study of crisis and an affirmation of character. SHRM. Retrieved May 29, 2022, from https://www.shrm.org/executive/resources/people-strategy-journal/winter2020/Pages/starbucks-feature.aspx
Description of the public fallout and ensuing actions were taken by Starbucks after the news broke that two Black customers were escorted from a Philadelphia store by police.

E., P., M., Z. (Speakers). (2015). Restorative justice & the circle process [Video]. SAGE Knowledge. https://dx.doi.org/10.4135/9781473935600
A video describing a conflict resolution practice to address an issue. An educational group convenes to discuss the concern of a student for the way her work was graded.

Seven Dimensions (Producer), & . (2021). 4 Paths to Resolving Conflict. [Video/DVD] Seven Dimensions. Retrieved from https://video.alexanderstreet.com/watch/4-paths-to-resolving-conflict-2
A video that provides a four-point framework to motivate mutually satisfactory outcomes between conflicting parties.

Clegg, S., & Pitsis, T. (Academics). (2016). Managing organizational culture [Video]. SAGE Knowledge. https://dx.doi.org/10.4135/9781473982444
A video discussion between two academics discussing workplace conflict and organizational culture.

Video Education Australasia (Producer), & . (2007). Conflict Management. [Video/DVD] Video Education Australasia. Retrieved from https://video.alexanderstreet.com/watch/conflict-management
A video discussion of practical conflict management tips.

TrainingABC (Producer), &. (2017). Diversity Made Simple for Managers - Government Version. [Video/DVD] TrainingABC. Retrieved from https://video.alexanderstreet.com/watch/diversity-made-simple-for-managers-government-version
A government-oriented video explanation of the value of diversity in public organizations.

Sanchez, N. (2020) Building a More Inclusive Workplace. How to start talking about race at work
https://learning.oreilly.com/videos/building-a-more/0636920507109/
An interview with Y-Vonne Hutchinson, discussing her work as a DEI consultant, and the way to open up the difficult conversations about race at work.