PUB-5007: Quality Management in Public Administration

McCausland, T. (2021). The bad data problem. Research-Technology Management, 64(1), 68–71.
This article is interesting as it discusses big data and the importance of evaluating the benefits and costs.

Som, R., Chan, R., & Dumitrascu, D. (2020). Conceptualizing a framework: A critical review of the development of change management Theories. Studies in Business and Economics, 15(2), 205–214.
This article is interesting as it talks about the change through mankind in all aspects of life and management and includes change management theories that developed. It concludes that managing change one must factor in the type of change, the process of change, elements of change. Ensuring that all factors work well together is important for the success of the change as the factors are symbiotically related.

Sleeman, J., Lang, C., & Dakich, E. (2020). Social media, learning and connections for international students: The disconnect between what students use and the tools learning management systems offer. Australasian Journal of Educational Technology, 36(4), 44–56.