MHA-5005 v3

Adams, K., Greiner, A. C., & Corrigan, J. M. (2004). 1st Annual Crossing the Quality Chasm Summit: A Focus on Communities, 29.
Every healthcare professional should have access to and read the seminal IOM reports to gain perspective on the issue of quality and safety. This resource provides insight into the initiatives after the first year.

Donabedian, A. (1988). The quality of care: How can it be assessed? Journal of the American Medical Association, 260(12), 1743-1748.
Seminal articles provide a look-back opportunity when studying the current status and future recommendations for assessing healthcare quality.

Franklin, A., Gantela, S., Shifarraw, S., Johnson, T. R., Robinson, D. J., King, B. R., Mehta, A. M., Maddow, C. L., Hoot, N. R., Nguyen, V., Rubio, A., Zhang, J., & Okafor, N. G. (2017). Dashboard visualizations: Supporting real-time throughput decision-making. Journal of Biomedical Informatics, 71, 211-221.
Franklin et al. describe how to utilize data to make decisions on managing projects.

Institute of Medicine. (2001). Crossing the quality chasm: a new health system for the 21st century. Tar Heel Nurse, 63(4), 19–21.
Every healthcare professional should have access to and read the seminal IOM reports to gain perspective on the issue of quality and safety.

Jolley, R. J., Lorenzetti, D. L., Manalili, K., Lu, M., Quan, H., & Santana, M. J. (2016). Protocol for a scoping review study to identify and classify patient-centred quality indicators. British Medical Journal Open, 6(e013632), 1-5.
Jolley et al. identified the importance of making patients core to improving healthcare quality.

Kearney-Nunnery, R., & Walker III, T. C. (2020). Quality and safety in healthcare. In Advancing your career: Concepts of professional nursing (7th ed., pp. 224–243).
Read Chapter 13. The World Health Organization defined healthcare quality as dependent upon the professional knowledge. This resources describe the role of nurses as frontline professionals in the delivery of quality healthcare.

Poker, A., Hubbard, H., & Sharp, B.A.C. (2004). The first national reports on United States healthcare quality and disparities. Journal of Nursing Care Quality, 19(4), 316–321.
Every healthcare professional should have access to and read the seminal IOM reports to gain perspective on the issue of quality and safety.

Tucker, S., McNett, M., Melnyk, B. M., Hanrahan, K. Hunter, S. C., Kim, B., Cullen, L., & Kitson, A. (2021). Implementation science: Application of evidence‐based practice models to improve healthcare quality. Worldviews on evidence-based nursing, 18(2), 76-84.
This resource presents how using the knowledge gained through the assessment the outcomes of process improvement action plans provides the evidence to improve healthcare quality.

Wakefield, M. (2000). To err is human: An Institute of Medicine report. Professional Psychology: Research and Practice, 31(3), 243–244.
Every healthcare professional should have access to and read the seminal IOM reports to gain perspective on the issue of quality and safety.

World Health Organization. (2018). Handbook for national quality policy and strategy: A practical approach for developing policy and strategy to improve quality of care.
This handbook will be valuable to review how policy-making and strategy orientation is conducted.