Account Creation
Have questions regarding your RefWorks account or need technical support?
Contact the ProQuest RefWorks Support Team for help:
Support hours are: Monday – Friday from 6:00 AM Pacific Time to 5:00 PM Pacific Time.
In addition, the RefWorks Support Pages are available at any time.
Creating an Account with RefWorks
To create a new account with RefWorks, use the following steps:
1. Access RefWorks using the following link https://shibboleth.refworks.proquest.com/authenticate?provider=https://idp.nu.edu/openathens and sign in with your NU institutional credentials.
2. You will be routed to the RefWorks sign-up page to enter your NU school email address to begin.
3. Complete your RefWorks profile to begin using RefWorks.
4. Next, set up an alternate password for your RefWorks account. Click on your name in the top right corner and go to Settings.
NOTE: Choosing an alternate password for your account will allow you to login to RefWorks for Google Docs and RefWorks for Microsoft Word using your NU school email and this password. Currently, these integrations do not sync with NU's institutional sign-in page.
5. Scroll to the Alternate Password section and click on Set alternate password.
6. Create an alternate password that is at least 6 characters for your RefWorks account and click on Save.
Choosing an Alternate Password for your RefWorks Account
NOTE: Choosing an alternate password for your account will allow you to login to RefWorks for Google Docs and RefWorks Citation Manager for Microsoft Word using your NU school email and this alternate password. Currently, these integrations do not sync with NU's institutional sign-in page.
To set up an alternate password for your RefWorks account, use the following steps:
1. Click on your name in the top right corner in your RefWorks online dashboard and go to Settings.
2. Scroll to the Alternate Password section and click on Set alternate password.
3. Create an alternate password that is at least 6 characters for your RefWorks account and click on Save.
Register for live weekly RefWorks training sessions! All sessions are hosted in Zoom. For information about using Zoom to connect, check out the Zoom Resources guides located toward the bottom of the Student Success Resources page in the Commons.
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