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NU Faculty Resources Guide

Resource Centers and Teams

Resource/Center 
Audience 
Support/Resources Offered 
Contact Information 

Academic Affairs 

Faculty 

Part-time faculty are encouraged to participate in shared governance and to connect with their faculty representatives. 

Academics Website 

AAC Email: PTF_AAC_Connect@nu.edu 

 

Academic Finance Advisors 

Student 

Assist students with their schedules and financial accounts with the university. Assist students through other academic processes such as grade appeals, leave of absence requests, etc. 

Email: advisor@nu.edu 

Phone: 866-628-8988 

Academic Success Center (ASC) 

Students, Faculty 

Academic support: writing, statistics, APA/MLA/AMA, self-editing, legal writing, and research writing. On-demand resources. Live group, individual, and recorded coaching. Proofreading. Workshops and study groups. 

Free Grammarly Pro accounts for students and faculty/staff. 

Website 

Email: askacoach@ncu.libanswers.com 

ASC Chat 

Academic Training Academy (ATA) 

Faculty, Students 

The ATA provides onboarding and continuous training for faculty. Their website houses on-demand resources for faculty and students. 

Website 

Email: ata@nu.edu 

Accounts Payable and Procurement 

Faculty 

Information on submitting expense reports for travel/professional development and submitting requisitions. 

Website 

Email: apinquiry@nu.edu 

 

Applied Doctoral Center 

Students 

Resources, templates, and rubrics for students completing their applied doctoral project/dissertation-in-practice in the Applied Doctoral Experience (ADE). 

Website 

ASC’s Academic Success Mentoring 

Students 

Support with study strategies and student success skills. Critical thinking, time management, overcoming challenges, navigating the LMS, motivation & commitment. 

Live support is available from Alumni Navigators via chat and study groups. 

Website 

Email: askthectl@ncu.libanswers.com 

 

Career Services 

Students 

Career Advisors assist students with job searches, resume writing, interview skills, and more. 

Website 

Email: careerservices@nu.edu 

Dissertation Center 

Students 

Resources, templates, and rubrics for students completing their dissertation in the Doctoral Student Experience (DSE). 

Website 

Employee and Faculty Handbooks 

Faculty 

The Employee and Faculty Handbooks contain important policies. Professional Development allowances can be found here. 

Website 

EthicsPoint 

Faculty, Students, Staff 

Ethics Point is a third-party hotline where members of the NU community can submit concerns confidentially. 

Website 

Faculty Student Interaction Playbook 

Faculty 

The Playbook is a hub of information to help faculty have the best experience teaching at National University. 

Website 

Email: ata@nu.edu 

 

Grades Department 

Faculty 

Supports faculty, staff, and students regarding grade inquiries. 

Email: grades@nu.edu 

Human Resources 

Faculty 

Supports all employees of National University with HR related questions and needs. 

Askhr@nu.edu 

 

IRB 

Students, Faculty 

Resources and information on how to go through the IRB application process at NU. 

Website 

Email: irb@nu.edu 

 

Learning Technology Students

Resources for students on navigating NCUOne, NU Brightspace, Turnitin, and using the university-provided technology. 

Website

Email: ata@nu.edu

Library 

Faculty 

Students 

Search the library and schedule sessions with librarians.  

Library Homepage: https://nu.libguides.com/library/ 

Librarian Appointments: https://ncu.libcal.com/appointments 

LMS Resources (NU Brightspace and NCUOne) 

Faculty, Students 

Job aids and videos on navigating the LMSs.  

Faculty Resources 

Student Resources (Class-Based) 

Student Resources (One-to-One) 

Marketing Brand Website 

Faculty 

Find branded Word, PowerPoints, Zoom backgrounds, and signatures on the brand website. 

Website 

NU IT Helpdesk 

Students, Faculty 

Helpdesk can assist students and faculty with sign-on issues, access issues, and other technical issues with NU systems and software. 

Email: helpdesk@nu.edu 

Call: 858-309-3580 Option 2 

Office of Student Conduct 

Faculty, Students 

Information on the student conduct policy and procedures at NU. 

Website 

Ombudsman 

Faculty, Students, Staff 

The Ombudsman Office is an informal, impartial, independent, neutral and confidential place for community members to address concerns. 

Website 

Email: ombuds@nu.edu 

Phone: 858-642-8368 

Online Learning and Instructional Support (OLIS) 

Faculty 

Support faculty with the LMS (NU Brightspace and NCUOne) and make hotfixes to courses. 

Email: OLIS@nu.edu 

Call: 877-533-4733 Option 1 

Part-Time Faculty Support 

Part-Time Faculty 

Support with their part-time faculty timekeeping and contracts. 

Email: adjunctinfo@nu.edu 

Email: adjunctstaffing@nu.edu 

Report It Website 

Faculty, Students, Staff & Others 

These forms are designed to provide students, employees, faculty, vendors, visitors, or others with an online method to report various issues to the University. 

Website 

Email: safety@nu.edu 

Phone: 858-642-8892 

Research Support Funding Manual 

Faculty 

The Research Support Funding Manual includes faculty research awards and funds to recognize faculty and staff research publications, poster sessions, and conference presentations. 

Online Manual 

Email: graduateresearch@nu.edu 

 

Student Accessibility Services 

Students 

Offers students with disabilities support and accommodations related to online and onsite learning. 

Website 

Email: sas@nu.edu 

Student Paper Template 

Students 

An APA Style paper, including the font, line spacing, margins, paragraph indentation and alignment, and page header. Share with your Students! 

Template Link 

Student Wellness 

Students, Faculty 

Mental health concerns. Housing, financial, and food insecurities. Financial wellness and budgeting. 

Students have access to free mental health counselors via TimelyCare. 

Faculty can refer students. 

Website 

NU Student Wellness | Linktree 

Student Referral Form 

TimelyCare 

Email: studentwellness@nu.edu 

Call: 858-541-7784 

Workday 

Faculty, Staff 

Workday is the HR system and includes compliance/HR training, pay information, and performance evaluation. 

Access Workday through the chiclet at login.nu.edu. 

Email: askhr@nu.edu 

Task Specific Resources

Task 
Overview 
Resources 

Academic Integrity Violations 

Guidance on addressing academic integrity violations and submitting formal academic integrity violations. 

Resources & AIV Steps 

Assessment Rubrics in NCUOne 

Assessment rubrics are used to measure competency in PLOs and ILOs across time.  

Job Aid 

Grade Change (Group) 

Faculty access the grade change e-form for the class-based modality in the “Faculty eForms” section of the Faculty Portal. 

Access the Faculty Portal through the chiclet at login.nu.edu. 

Email: grades@nu.edu 

Grade Change (Individual) 

Use this online form to request a grade change after an Incomplete or other course extension. 

Online Form 

Email: registrar@ncu.edu 

Grading Rubrics 

Grading rubrics are located in the feedback/grading area of some assignments in NU Brightspace/NCUOne. They are used to assign a points value and grade. 

Job Aid 

Incomplete Grade (Group) 

Faculty access the Incomplete Grade e-form for the class-based modality in the “Faculty eForms” section of the Faculty Portal. 

Access the Faculty Portal through the chiclet at login.nu.edu. 

Email: grades@nu.edu 

Incomplete Grades (Individual) 

Use this job aid for guidance on the Incomplete grade process in the one-to-one model. 

Job Aid 

Email: registrar@ncu.edu 

Kaltura/Welcome Videos 

Use these resources for guidance on using Kaltura to make videos that can be embedded in announcements or feedback. 

Resources (NU Brightspace) 

Kaltura User Guide (NCUOne) 

Setting up your Course in NU Brightspace 

Faculty teaching in the group model can use this job aid to walk them through the essential steps to setting up their course. 

Job Aid