This playbook is a hub of information to help faculty have the best experience teaching at National University.
National University has no shortage of resources or supports for both faculty and students. At times it may be overwhelming to know who to reach out to or where to go. Use the list below to help guide you to the correct team or resource. Even if you are unsure, reach out to someone - they will get you to the right spot!
You can find information about faculty requirements and HR policy and procedure on the Policies SharePoint site.
OLIS can support faculty with the LMS (NU Brightspace and NCUOne) and can make hot fixes to courses.
OLIS@nu.edu OR 877-533-4733 Option 2
Helpdesk can assist faculty with sign-on issues, access issues, and other technical issues.
HelpDesk@nu.edu OR 858-309-3580 Option 2
ATA is responsible for NU-specific faculty professional development (teaching strategies, course author, etc.) The ATA can assist faculty with using NU Brightspace/NCUOne, navigating the class-based and one-to-one teaching models, and the Applied Doctoral Experience/Doctoral Student Experience.
ATA@nu.edu
Contact your course lead or Academic Program Director with questions about your teaching assignment(s) or content in the course.
Part-time faculty can use this email to get support with their time-keeping and contracts.
adjunctinfo@nu.edu
Find NU branded templates, including the email signature template, on the brand website.
